Cross-cultural determinants of trust in artificial intelligence systems (a comparative analysis of socio-psychological patterns in Russia and Southeast Asia)

Authors

  • Nataliia Viktorovna Makarochkina Postgraduate Student of Department of Personality Psychology in Management Systems, FEDM GSPM, Presidential Academy (Moscow, Russian Federation) Автор

Keywords:

искусственный интеллект, кросс-культурная психология, доверие к технологиям, культурные измерения, Россия, страны Юго-Восточной Азии, алгоритмическая этика

Abstract

This article analyzes the cross-cultural determinants of trust in artificial intelligence systems within Russian and Southeast Asian socio-cultural contexts. The study aims to identify the socio-psychological mechanisms underlying the formation of trust in artificial intelligence and to examine their cultural conditionality. The methodological framework includes theoretical analysis, systematization, and synthesis of academic literature, as well as a comparative analysis of approaches to trust within human-AI interaction using G. Hofstede's cultural dimensions theory and F. Davis's Extended Technology Acceptance Model (TAM2/TAM3). The research identifies two dominant trust patterns: a functional-pragmatic pattern (Russia) and a relational-harmonizing pattern (Southeast Asian countries), which differ regarding the roles of uncertainty, institutional factors, and social norms. Furthermore, the concept of «cultural calibration of algorithms» is proposed. The theoretical significance of the study lies in advancing the cross-cultural approach to technology trust, while its practical value stems from the application of the findings in developing culturally adaptive artificial intelligence systems.
Received: 28 April 2026 · Revised: 28 May 2026 · Accepted: 8 June 2026

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References

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Thiebes S., Lins S., Sunyaev A. Trustworthy artificial intelligence // Electronic Markets. 2021. Vol. 31. N 2. P. 447-464. DOI: 10.1007/s12525-020-0441-4

User Acceptance of Information Technology: Toward A Unified View1 / V. Venkatesh [et al.] // MIS Quarterly. 2003. Vol. 27. N 3. P. 425-478. DOI: 10.2307/30036540

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2026-01-15

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Makarochkina N.V. Cross-cultural determinants of trust in artificial intelligence systems (a comparative analysis of socio-psychological patterns in Russia and Southeast Asia) // Личность: ресурсы и потенциал. 2026. Vol. 1, no. 2 (30). P. 9–27.